Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones in France
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+ | Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones in France |
Personal effects lost or stolen? Here are notes on who to call and what to do.
Note: a lost or stolen bank card, credit card or cheque book should be reported to the
nearest Police Station to the place in which the theft happened. The
police will provide a certificate for the issuing authority (the bank) and
insurance company. This is a Récépissé de declaration de vol.
Lost or Stolen Credit Cards
The weblinks are to the lost and stolen advice page for each card provider,
giving information on what to do in the event of card loss or theft:
| Diner's Club |
Website |
| MasterCard (emergency in France) |
Tel: 0800 901 387
Website |
|
MasterCard: to report loss, theft or card fraud to the National
Centre d'Opposition |
Tel: 08 92 705 705 |
| American Express Cards &
Travellers' Cheques |
Tel: 0800 832 820
Website |
| Visa (Global card assistance service) |
Tel: 0800 901 179
Website |
Lost or Stolen Cheque Books
- Lost or stolen cheque books Tel: 0892 683 208
Lost or Stolen Mobile Telephone
Any new mobile cellular telephone comes with:
- a SIM Card with number. This is your telephone number. Access can be protected by personalising your card with a 4 digit PIN number.
- an IMEI number (International Mobile Equipment Identity). This is your mobile's unique identification number
The IMEI number protects you if your phone is lost or stolen. It is usually
printed beneath the battery or can be found by typing the following:
To find IMEI number, enter: * # 0 6 # on
the keypad
Note the number and keep it separate from your mobile. If your mobile is lost or stolen, call
the service provider and give them the IMEI number. The service will be suspended and
the phone may be traced.
If you wish to report the theft, supply the police with the IMEI number.
|
Orange |
| If you have a contract |
Tel: 0 825 05 700 |
| If you have a Mobicard |
Tel: 0 825 05 700 |
| Report loss by Web |
Website
Click: Mobile volé ou bloqué
|
| From outside France |
Tel: 00 33 6 07 62 64 64 |
|
Bouygues Telecom |
| If you have a contract |
Tel: 0 800 29 1000 |
| If you have a Card Nomad |
Tel: 06 68 63 46 34 |
| Report loss by Web |
Website Click: Espace Client
|
| From outside France, contract |
Tel: 00 33 1 46 10 86 86 |
| From outside France, Card Nomad |
Tel: 00 33 6 68 63 46 34 |
|
SFR |
| If you have a contract |
Tel: 06 10 00 19 00 |
| If you have SFR La Carte |
Tel: 06 14 00 19 00 |
| If you have Universal Music Mobile |
Tel: 06 12 00 12 00 |
| Report loss by Web |
Website |
| From outside France, contract |
Tel: 00 33 6 10 00 19 00 |
| From outside France, SFR La Carte |
Tel: 00 33 6 14 00 19 00 |
| From outside France, UMM |
Tel: 00 33 6 12 00 12 00 |
Related reference INFOrmation on AngloINFO Strasbourg:
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